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Product Support Analyst, FCC Management Software

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Job Order #: 5606339

NOC: 4163
Employer Name:
Farm Credit Canada
Posted Date:
10-Jan-2018
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
15-month term
Experience:
1-2 Years
Apply By:
30-Jan-2018
How to Apply?:
This job is no longer taking applications

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Employer Name:
Farm Credit Canada
Contact Name:
Jessica White
Contact Email:
humanresources@fcc.ca
Employer Website:
https://www.fcc-fac.ca/en/about-fcc/careers/current-opportunities/external-postings/274-1718.html


Description

Job Number: 274-17/18
Location: Regina, Saskatchewan
Closing Date: January 30, 2018
Division: Marketing
Language Requirement: English
Term: 15-month term

FCC Management Software experience welcomed
Provide practical and technical support to users of AgExpert Analyst Field Manager PRO and FCC AgExpert.

What you'll do:
Answer customer questions and provide suggestions about AgExpert Analyst Field Manager PRO and FCC AgExpert
Develop and update content for the FCC Management Software Online Community
Promote FCC Management Software during customer calls
Resolve customer issues in a thorough and professional manner

What we're looking for:
Exceptional skills in helping over the phone
A friendly attitude and a focus on customers
Organized multi-tasker who pays attention to detail
Problem-solver with in-depth technical expertise
Strong communicator who builds relationships on customer service

What you'll need:
A degree in agriculture, business or computer science and at least two years of related experience (or equivalent combination of education and experience)
Experience with planning and accounting software, particularly FCC Management Software

Build a career with one of Canadas top employers
Thrive in an inclusive culture of teamwork, strong leadership and respect. Here, diverse people pull together to achieve goals that are challenging and rewarding. You can learn and grow in an environment of acceptance and accountability. Come meet FCC.

Does this sound like the workplace youre looking for? Visit fcc.ca/careers to apply.

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