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Supervise and coordinate sales staff and cashiers, resolve supply shortages and customer complaints in absence of Store Manager and Supervisor.
Provide superior customer service.
Maintain a store environment that invites and welcomes customers.
Prepare work schedules, assist with training of staff.
Maintain a clean and organized environment for customers and staff.
Days, evenings and weekend availability required.
Knowledge required: POS, Windows and excel.
Must have ability to lift 50lbs or more.
Retail, cash handling and POS experience is required.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Order merchandise
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Conditions and Physical Capabilities
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
Security and Safety
- Bondable
Work Site Environment
- Odours
- Non-smoking
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