Job Order Detail

Description

The Parts Manager is responsible for running a profitable and efficient parts department. He/she will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. The Parts Manager must be an investment advisor and profit producer.
ESSENTIAL DUTIES:
    Strive for harmony and teamwork with all other departments.
    Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
    Attend managers' meetings.
    Hire, train, motivate, and monitor the performance of all parts department staff.
    Direct and schedule the activities of all parts department employees.
    Provide technical assistance to parts department employees.
    Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
    Monitor parts department employees' payroll records.
    Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
    Handle customer complaints immediately and according to the dealership's guidelines.
    Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.
    Monitor and adjust inventory to minimize obsolescence.
QUALIFICATIONS:
    High school diploma or the equivalent.
    Ability to read and comprehend instructions and information.
    Excellent communication and managerial skills.
    Ability to operate the department profitably within dealership guidelines.
    Professional personal appearance.