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Are you up to the challenge of working in a fast paced medical office? Our client is seeking a Medical Office Assistant who is well organized with exceptional communication skills. This individual will be responsible for a diverse range of administrative support needs. This individual must be able to work independently with limited or no supervision at times.
Daily responsibilities would include managing a number of phone lines, transcription, scheduling appointments, filing, handling mail, data entry, typing as well as other front office duties.
The ideal candidate is highly organized with client service being a priority. The role works internally with both management and other office staff on a daily basis.
We are looking for someone with excellent communication skills, both verbal and written.
Requirements:
Medical Office Assistant diploma
Transcription experience
Manage several phone lines
Be proficient in Microsoft Office
Typing accuracy of 50+ wpm
Professional phone etiquette
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
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