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Our administrative team is our first impression, playing a critical role in customer engagement. They are our conductors, looking after a myriad of details in a dynamic environment, ensuring that we meet the needs of our stakeholders. Our administrative personnel are key members of our team, and we are currently looking for an engaging, effective person to lead our administrative team at our Erindale location.
The most important characteristic of our administrative team is that they enjoy helping others. CBI is a place for people to do great work together. We are committed to hiring people who love what they do and are eager to share their talents with a team of individuals who really care, who are committed to making it happen, and who aim higher every day.
You will excel at this opportunity if:
You love working with people and are a great team player. You are an excellent communicator, both verbal and written.
You are organized and get things done. You pay attention to details. You stay focused.
You think on your feet. You remain calm. When things change, you adapt quickly. You are innovative.
You are responsible. Self-directed and goal-oriented, you take ownership of the time you spend with us.
And, this opportunity may be for you if, in addition to the above, you would enjoy spending your day:
Ensuring effective and efficient administration processes that support our clients, clinicians and other stakeholders;
Ensuring that referral, scheduling, reporting and receivables processes are meeting or exceeding our high standards;
Identifying and implementing administrative best practices leading to increased operational efficiency/effectiveness and improved stakeholder engagement;
Leading and mentoring administrative team members, including participating in training and development initiatives.
Essential Skills
- Working with others
- Problem solving
- Decision making
- Critical thinking
Specific Skills
- Ensure procedures are followed
- Ensure deadlines are met
- Review, evaluate and implement new administrative procedures
- Oversee and co-ordinate office administrative procedures
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