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The Senior Operations Assistant is responsible for performing duties related to handling grain throughout the Elevator, which includes maintaining clean and efficient physical facilities, receiving and handling grain shipments, and providing excellent customer service. This role may oversee work directions for lower level Operations Assistants on a shift.
Responsibilities and duties include but are not limited to:
-Complies at all times, and ensures subcontractor complies, with corporate environment, health and safety policies and best practices;
-Complies with environmental standards and all industry regulatory requirements and grading standards;
-Plans and supervises junior employees for operation transfers, reception, and expedition, if required;
-Operates Terminal control systems;
-Ensures physical facilities are clean, efficient and well-maintained and communicates maintenance needs as required;
-Receives grain by truck, including weighing and documentation;
-Samples grain prior to unloading and while transferring in a facility;
-Supervises and operates grain cleaning equipment to remove dockage;
-Bins and transfers grain;
-Applies official grade to shipped and received grain;
-Ships grain, including handling rail cars and locomotives;
-Provides friendly/quality customer service to all farmers and commercial truckers;
-Performs all other duties as required.
Qualifications
-Minimum 3 years of relevant experience at an Elevator and/or Terminal;
-Previous customer service experience is required;
-Farm or Ag industry experience required
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Public transportation is not available
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Customer service skills
- Ship orders
Specific Skills
- Weigh materials and goods
- Transport and distribute materials and goods
- Stack goods
- Pick orders and stock
- Operate computerized inventory control systems
- Operate a variety of equipment to load, unload and move materials and products
- Load, unload and move products and materials by hand or with basic material handling equipment
- Pack and unpack goods
- Sort goods
Vehicle, Machinery and Equipment Experience
- Light trucks
- Industrial lift trucks and forklifts
- Hoists or winches
- Dollies and hand trucks
- Conveyors
Work Conditions and Physical Capabilities
- Fast-paced environment
- Physically demanding
- Manual dexterity
- Attention to detail
- Hand-eye co-ordination
- Bending, crouching, kneeling
Security and Safety
- Criminal record check (abstract)
Weight Handling
- Up to 23 kg (50 lbs)
Work Site Environment
- Confined spaces
- Outdoors
- At heights
- Dusty
- Cold/refrigerated
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