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Responsibilities:
Rental goals and showing objectives must be met on a monthly basis
Must meet monthly objectives set out by Area Coordinator
Greet, inform clients and conduct visits of rental apartments
Follow-up on phone messages within 24 hours
Meet with customers and address their needs for renewals, modifications and assignation, etc.
Ensure post rental follow-up
Complete all required administration for the position on a tablet
Experience and Educational Requirements:
Knowledge of computer applications : Word, Excel
Two (2) years of experience excelling in customer service and sales
Technical Requirements:
Must have a reliable vehicle that is suitable for winter driving conditions (all or 4 wheel drive preferred)
Familiarity with computer tablets is an asset
Non-Technical Requirements:
Professional approach and aware of the importance of delivering quality customer service
Excellent learning and problem solving capabilities
Availability to work various shifts (evening and weekends)
Flexibility and attention to details
Excellent communication skills
Ability to handle sensitive and confidential information
Ability to work independently (self-managed) with efficiency and with other associates in a team environment
Knowledge of the different amenities available
Dedicated to building better communities for all our Customers and surrounding communities
Additional Details:
Vehicle required
Valid driver license