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United Transfer Ltd is looking for a experienced customer service Representative to join our growing team in Regina.
Experience in the transportation industry an advantage but we are willing to train the right candidate.
Our expectations are somebody that can work in a fast paced industry be diligent in all aspects of the task laid out, good telephone manner, have a good knowledge of computers and adapt to different programs if necessary.
Wages would be based on experience, and we do offer a company benefit plan after probation period.
Hours are Monday to Friday, with a 3PM start time. We may require some flexibility during busy seasons.
We Thank all for there interest but will only be contacting suitable candidates.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Access and process information
- Maintain records and statistics
- Issue receipts and other forms
- Investigate complaints
- Explain the type and cost of services offered
- Arrange for billing for services
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
- Receive and log complaints
Work Setting
- Transportation
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Own Tools/Equipment
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- General office equipment
- Internet browser
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