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Supervisor / Team Leader

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Job Order #: 5612087

Employer Name:
Insightrix Research Inc.
Wage/Salary Info:
Based on Experience
Posted Date:
12-Feb-2018
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Completed at least some post-secondary
Experience:
1-2 Years
Apply By:
02-Mar-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Insightrix Research Inc.

Employer Address:
 
1-3223 MILLAR AVE
SASKATOON,SK
CANADA
S7K5Y3

Contact Name:
Tasha Moskal

Contact Phone:
306-657-5640

Contact Email:
Tasha.Moskal@insightrix.com

Employer Website:
www.insightrix.com



Description

Does a position with one of the most successful market research firms in Saskatchewan sound exciting? Insightrix is a leader in survey-based market research, focused on five areas of specialty: advertising, marketing, public opinion, graduate follow-ups, and customer satisfaction. Our success is driven by curious and passionate professionals who partner together as a team. Share our passion for innovation and commitment to service.

Position Summary
-Supervision of interviewers
-Training Interviewers on projects
-Ensure interviewing team is meeting flow rates and timelines on projects
-Ensure company policies are in compliance
-Interview on projects when necessary
-Floor Monitoring's & TIVO Monitoring's
-Quality Control Call backs

Compensation is negotiable based on experience. Performance and compensation review every three months for the first year based on leadership, reliability, work conduct, work quality and productivity. As a supervisor, you participate in the call center quarterly bonus structure. This job is a permanent full-time position (full time hours of 37.5). This position is eligible for the company employee benefit program.

Ideal Candidate has the following Skills and Experience:
-Experience working in Call Center would be an asset
-Solid command of the English language
-Excellent verbal and written communication skills
-Strong typing skills (minimum of 25 words per minute)
-Attention to detail
-Performance driven
-Strong skills using Microsoft Office
-Strong work ethic

 

Skills and Abilities

Specific Skills
 - Establish Work Schedule And Procedures

 

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