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Inside sales

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Job Order #: 5612186

Employer Name:
Wage/Salary Info:
To be discussed
Posted Date:
# of Positions:
Employment Terms:
Full Time
Grade 12
1-2 Years
Apply By:
How to Apply?:
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Employer Name:

Employer Address:
821-45th Street East

Contact Phone:

Contact Email:

Employer Website:


Key Responsibilitiesare:
In an office environment, provides pricing, availability and schedule information within established guidelines.Provides quotes to customers.Follows up with quotes and expediting orders.Receives requests and responds to inquiries from customers
Prepares sales orders and enters orders and returns into the system
Creates Purchase orders in system and Receives product into system
Maintains status of orders and dates using order management log and AS400
Builds and maintains customer relationships
Works with Purchasing, Outside Sales and Branch Management to provide the highest level of proactive customer service to all accounts
Suggests additional or alternative products or services that meet the customers needs
Researches and obtains resolution for a variety of customer complaints and issues
Serves as a communication link between the customers and local branch staff to assure responsiveness
Tracks order activity and alerts appropriate staff of any potential delivery problems
Expedites the delivery of specific orders
Calls customers when necessary to advise of shipment delays and/or information necessary to process orders
Active member of the branch health and safety committee
Other duties as assigned
Excellent communication skills, both verbal and written
High level of commitment to delivering exceptional customer service
Strong typing skills
Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
Highly organized in prioritizing work and multi-tasking
Strong analytical and problem-solving skills and ability to work independently
Excellent interpersonal skills with demonstrated success working in a team environment
Previous experience with sourcing parts/product using a database is an asset


Skills and Abilities

Work Conditions and Physical Capabilities
 - Attention to detail
 - Tight deadlines
 - Fast-paced environment
Security and Safety
 - Driving record check (abstract)
 - Driver's validity licence check
 - Bondable
Specific Skills
 - Provide input into product design where goods or services must be tailored to suit client's needs
 - Conduct sales transactions through Internet-based electronic commerce
 - Assess client's needs and resources and recommend the appropriate goods or services
 - Promote sales to existing clients
 - Consult with clients after sale to provide ongoing support
 - Estimate costs of installing and maintaining equipment or service
 - Prepare and administer sales contracts
 - Resolve product and service related problems
 - Utilize sales/marketing software packages
Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Numeracy
 - Document use
 - Reading text
Transportation/Travel Information
 - Valid driver's licence
 - Steel
Type of Sales Account
 - Local accounts
 - Key accounts
 - National accounts
Type Of Sales
 - Construction
 - Engineering
 - Manufacturing


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