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Head Cashier

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Job Order #: 5612246

Employer Name:
Rona Moose Jaw
Wage/Salary Info:
Posted Date:
# of Positions:
Employment Terms:
Part Time
1-2 Years
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Employer Name:
Rona Moose Jaw

Employer Address:
769 Thatcher Drive East

Contact Name:
Jessica LeBlanc

Contact Phone:

Contact Email:


There is a career opportunity available at RONA Moose Jaw Reporting to the Management team, the Head Cashier is responsible for supporting Cashiers in providing exceptional customer service and completing all point of sale procedures. Through effective scheduling, coaching and leading by example, the Head Cashier ensures all customers needs are met prior to leaving our store. If you have a passion for customer service, are results driven and have strong leadership skills, then we have a great opportunity for you!

    Provide all RONA customers with exceptional service by supervising, training and mentoring Cashiers and Customer Assistance Personnel (CAPS)
    Coach and recognize WARMTH behaviours and promote Customer Opinion Survey
    Ensure appropriate front end procedures are applied to maintain transaction accuracy and inventory integrity
    Pay in and cash out tills at the beginning and end of all shifts
    Ensure appropriate coverage for breaks, lunches and maintain department schedules to meet customer needs
    Assist Customer Service Desk team when necessary

    Friendly and enthusiastic attitude
    Excellent listening, communication, and interpersonal skills to foster strong customer relations
    Ability to work independently, take initiative, and demonstrate flexibility by providing other team members support and leading by example
    Detail oriented with strong time management and problem solving skills
    Proficient computer skills
    Accurate with math, currency and related cashier experience an asset


Skills and Abilities

Work Setting
 - Retail establishment
Ability to Supervise
 - 5 - 10 people
Security and Safety
 - Criminal record check (abstract)
Supervisory Experience
 - Cashiers
Specific Skills
 - Assign sales workers to duties
 - Authorize return of merchandise
 - Resolve customer complaints and supply shortages
 - Supervise and co-ordinate sales staff and cashiers
Essential Skills
 - Computer use
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication


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