Job Order Detail

Description

Reporting to the Director of Operations in Moose Jaw the Operational Shift Manager (OSM) is responsible for the daily unit operations and ongoing integrity of the Casino Moose Jaw slot, table games, maintenance, casino technicians, customer service, food and beverage and security operations.  This is achieved through directing and motivating a diverse team of employees to deliver outstanding guest services as per our GameOn Standards in order to meet corporate objectives.

OSMs are integral in the management of the day to day casino services operations by monitoring, evaluating and ensuring compliance with policies and procedures.  You will model and provide consistent leadership to all employees through effective coaching and feedback in order to build a diverse and proud work team that consistently delivers excellent customer service to guests.  With your leadership and strong people skills you will be effective in communicating and providing support to all levels of operational staff to ensure operations run smoothly.