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DUTIES & RESPONSIBILITIES
- Diagnose, repair and complete service on customer vehicles as directed by work orders and the mechanical inspection form using computerized diagnostic equipment.
- Test and adjust vehicle systems to manufacturers specifications.
- Perform scheduled maintenance service, such as oil changes, lubrications and tune ups.
- Advise customers and customer-facing Associates on work performed, general vehicle condition, and future repair requirements.
- Maintain mechanical service equipment on a regularly scheduled basis.
- Operate company and customer vehicles in a clean and safe manner.
- Support customer relationships by responding to customer inquiries.
- Assist in inventory management.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire.
- Special projects and other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Expert knowledge of automotive industry and skills required to provide mechanical service.
- A customer service approach with the ability to complete mechanical service.
- Proven ability to work independently with minimal supervision.
- Demonstrated initiative in recognizing opportunities for improvement and efficiency.
- Ability to maintain a valid drivers license and provide a satisfactory Drivers Abstract
- Basic computer skills to successfully complete required learning and safety courses
- Ability to consistently lift 25 kilograms.
EDUCATION & EXPERIENCE
- Completion of a four-year automotive service technician apprenticeship program. Interprovincial Red Seal Certification would be considered an asset.