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Housekeepers are responsible for ensuring that cabins, guest residences and other public areas of the lodge, are cleaned and maintained to a high presentation standard. Housekeepers are responsible for laundry services, restocking of bathroom amenities and other guest requirements during their stay. Housekeepers should have experience in the hospitality industry as well as the ability to demonstrate exceptional professionalism, customer service and guest relation skills.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Job task planning and organizing
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Workplace Hazardous Materials Information System (WHMIS) Certificate
Specific Skills
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Sweep, mop and wash floors
- Stock linen closet
- Pick up debris and empty trash containers
- Handle and report lost and found items
- Dust furniture
- Distribute clean towels and toiletries
- Attend to guests' requests for extra supplies or other items
- Make beds and change sheets
- Clean and disinfect bathrooms and fixtures
- Provide basic information on facilities
Work Setting
- Resort
Work Location Information
- Staff accommodation provided
- Rural community
- Remote location
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
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