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Front Desk Agents are responsible for accepting guest reservations, greeting and registering guests upon arrival, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Front Desk agents are responsible for addressing or re-directing guest concerns and co-ordinating camp maintenance, and flight scheduling. The Front Desk is also the direct line of communication for all other areas of the camp. The successful candidate should demonstrate the ability to multi-task while remaining detail oriented. Exceptional communication skills, both verbal and in writing are a must.
As an Admin Assistant your duties will include all front desk duties and additional administrative tasks including, cash sheets, liquor and merchandise inventory, accounts payable, accounts receivable, flight tracking and other duties as assigned by the Operations Manager.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Specific Skills
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Perform basic bookkeeping tasks
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Prepare invoices and bank deposits
- Order supplies and maintain inventory
- Service office equipment and arrange for servicing in the case of major repairs
- Photocopy and collate documents for distribution, mailing and filing
Area Of Specialization
- Invoices
- Correspondence
- Charts, tables, graphs and diagrams
- Reports
- Forms and records
Work Location Information
- Rural community
- Remote location
Work Conditions and Physical Capabilities
- Work under pressure
- Combination of sitting, standing, walking
- Sitting for extended periods
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- MS Word
- Excel
- Electronic mail
- Database software
- General office equipment
- Internet browser
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