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Technical Support Analyst

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Job Order #: 5617431

NOC: 2282
Employer Name:
Cameco Corporation-Saskatoon
Posted Date:
16-Mar-2018
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Technical/Applied Science Diploma
Experience:
3-5 Years
Apply By:
03-Apr-2018
How to Apply?:
This job is no longer taking applications

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Employer Name:
Cameco Corporation-Saskatoon
Employer Address:
 
2121 11TH ST W
SASKATOON,SK
CANADA
S7M1J3
Contact Phone:
.
Employer Website:
https://career17.sapsf.com/sfcareer/jobreqcareer?jobId=29845&company=Cameco&username


Description

Position and Responsibilities

Reporting to the lead, client services, you will join a high-energy, customer focused team responsible for delivering IT services through Camecos Saskatoon-based service desk.

Your primary role will be providing front-line phone and email support to the business, including issue logging, troubleshooting and resolution, relating to both hardware and software applications.


Education and Qualifications

Requirements of the position:
    Diploma in a related technical field
    At least 3 years of experience in an IT support environment
    Equivalent combination of education and work experience considered
    Demonstrated experience providing outstanding customer service
    Strong understanding of application systems and hardware is necessary for timely resolution of client related issues

Assets:
    Experience with Windows 7, 8 and 10, Active Directory, Microsoft Office products, Apple, Lenovo, Microsoft and HP hardware
    Microsoft or Help Desk Institute certification

Applicants will be considered for a level within the job progression, which is appropriate to their qualifications.

We offer:
competitive pay
superior benefits
employee share ownership plan for all employees
Live Better wellness program

Cameco values diversity. In keeping with this principle and our employment equity goals, we particularly encourage qualified applicants from the designated equity groups to apply.

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