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Job duties:
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Take orders and relay to kitchen
Serve food and beverages
Present bill to patrons and accept payment
Handle complaints and concerns of customers
Provide food and beverage product knowledge
Advise on menu selections
Requirements:
- Completion of secondary school is an asset
- English speaking, writing, listening and reading are required.
- Must be physically fit to complete all duties as required
- Excellent communication skills required
- Professional appearance and attitude
- Excellent customer service skills
Must have at least six months serving experience.
Able to work flexible schedule including weekend, holidays and evening shifts.
Others: Candidates are willing to work under pressure.
New comers are welcome to apply.
Food and Beverage Serving Skills
- Advise on menu selections
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Address customers' complaints or concerns
- Train staff
- Supervise other servers and bussing staff
- Schedule staff
- Balance cash and record sales
- Assist customers with special needs
- Customer service oriented
Work Setting
- Fast food
Security and Safety
- Bondable
Own Tools/Equipment
- Uniform
Weight Handling
- Up to 23 kg (50 lbs)
Business Equipment and Computer Applications
- Electronic cash register
- Point-of-sale system
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