Job Order Detail

Description

David Aplin Group, one of Canada's Best Managed Companies, has partnered with our client, a leader in steel and scrap metal recycling industry to recruit a Customer Service Representative for their Regina location. If you are dedicated to providing exceptional customer service to an industrial client base we want to talk to you!

The Role:

Provide first line contact for the weighing in of all inbound and outbound customers
Ensure customers are taken care of in a timely and professional manner
Provide clear direction to customers regarding the process
Pay customers after verifying that weights and prices are entered correctly into the system
Communication with in-house teams on incoming customers
Upkeep and cleanliness of area to ensure image of all customer areas meet company standards
Answer phones, and direct calls in a professional competent manner
Closing duties
Other duties as directed to create high value customer experiences

The Ideal Candidate:

Analytical and problem solving skills
Good organizational skills including prioritization, time management and the ability to multi-task
Advanced competency with technology (computers and devices), office equipment and software
Positive attitude
Self-motivated; striving for personal and professional development and growth within the company
Sense of urgency while remaining alert and aware of surroundings
Attention to detail and accuracy
Adaptable to change
Able to interact with diverse peoples from all cultures and walks of life