Job Order Detail

Description

The Store Manager is primarily focused on demonstrating true leadership with vision, collaboration, trust, respect and efficiency while operating a market leading NAPA Store.

Reports to: General Manager (E. Bourassa & Sons)

Job Duties:
* Customer Focus and high energy
* Ability to operate a cash register and navigate computer and paper catalogue systems
* Passion for delivering customer care in a strong team environment
* Identify new customers and revenue opportunities for the store
* Help outside sales in identifying, developing and maintaining wholesale accounts
* Build, guide and develop a highly engaged and productive store staff
* Strive for continuous improvement in processes and procedures
* Protect and maintain the security of store assets
* Continue to maintain a store recognized for safety and appearance

Skills and Abilities :
* Must have previous managerial experience
* Must have superior communication & customer service skills
* Automotive parts or service experience considered an asset
* Retail experience and Outside Sales experience considered strong assets
* Ability to negotiate customer complaints to a satisfactory resolution
* Excellent computer and organizational skills
* Ability to recruit, develop, assess, train and motivate staff to achieve store operational and sales targets.

Qualifications and Experience:
* High School Diploma or equivalent; technical or college degree an asset
* Experience in a dealership or retail establishment
* Experience in parts and service an asset
* Knowledge of inventory controls, stocking levels and seasonal shifts
* Experience in an outside sales or service role growing a business in a new area

Wage/Hours :

Hours for this position are consistent with that of full time employment, with the possibility of additional working hours being required during peak seasons. E. Bourassa & Sons offers competitive wages complete with a comprehensive benefit package and pension plan.