Job Order Detail

Description

- Establish and implement operational procedures for the Housekeeping department
- Plan and co-ordinate the activities of room checkers and housekeeping staff; Delegate assignments and supervise all staff, House Attendants, Room Attendants, lobby Attendants, and make consultation regarding general maintenance of public areas and Back of the House. Maintain the brand standards
- Co-ordinate the inspection of assigned areas to ensure that health regulations, safety standards and departmental policies are being met
- Select and purchase equipment and supplies, and maintain inventory. Monitor and perform inventories weekly / monthly. Ensure enough guest supply, linen supply and uniform.  
- Hire, train and supervise housekeeping staff
- Pay particular attention while organizing pest eradication activities.
- Organize on-the job training and evaluate its effectiveness.
- Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
- Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.
- Responsible to attract, motivate and retrain staff. Provide leadership support and be readily accessible to staff.
- Refer and follow up on maintenance/equipment issues with Engineering. Work closely with the House call Engineer for simple and quick repairs.
- Respond to and follow through on guest requests, concerns and problems to the guests satisfaction.
- Develop the schedule for all housekeeping and laundry attendants. Review and monitor daily schedule to ensure enough coverage for that day.
- Assist with payroll cost controls.