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SERVICE ADVISER/ASST MANAGER

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Job Order #: 5622997

Employer Name:
OK Tire & Auto Service
Wage/Salary Info:
Starting +$60000/year
Posted Date:
12-Jun-2018
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent-
Education:
Grade 12
Experience:
3-5 Years
Apply By:
22-Jun-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
OK Tire & Auto Service

Employer Address:
 
4525 ALBERT ST
REGINA,SK
CANADA
S4S6B6

Contact Name:
JACK

Contact Phone:
306-586-7666

Contact Fax:
306-585-0887

Contact Email:
jack@okconnect.ca

Employer Website:
www.oktire.com



Description

Tired of going no where??? As part of our team all members believe
in: Open and honest communication; personal
commitment towards success; team spirited
participation - learning, coaching, mentoring.

As a Service Advisor/Manager, you will be part of
the front line staff and be responsible for
ensuring all customers are provided with top notch
customer service, consultation and explanation of
required vehicle services and tire requirements.

Detailed responsibilities include:  Customer
Service - ensure customers are greeted and
welcomed offering assistance and information
when/if required; Pricing/Quotations - responsible
for handling sales, providing competitive quotes,
negotiating, booking work orders and invoicing;
Invoicing/Cash - handle all payment transactions,
balancing, float requirements; Showroom -
responsible for front showroom area, displays and
housekeeping.

If you have 2-3 years previous experience in the
automotive trade specifically relating to job
costing, sales, invoicing and scheduling; have
strong interpersonal skills including the ability
to earn credibility and build strong relationships
that will serve as an enabler in achieving a
profitable business operation; have excellant
written and verbal communication skills and are
able to communicate confidently; are highly
organized, attentive to details and strong
analytical skills; are able to work well under
pressure in a fast paced, ever changing high
volume environment; have a current and valid
drivers license, we would like to hear from you!

 

Skills and Abilities

Own Tools/Equipment
 - Cellular phone
Work Setting
 - Retail and wholesale distribution center
 - Private sector
Work Conditions and Physical Capabilities
 - Walking
 - Standing for extended periods
 - Attention to detail
 - Repetitive tasks
 - Tight deadlines
 - Work under pressure
 - Fast-paced environment
Business Equipment and Computer Applications
 - Presentation software
 - Database software
 - Electronic scheduler
 - Electronic mail
Security and Safety
 - Driver's validity licence check
 - Basic security clearance
 - Bondable
Specific Skills
 - Receive and log complaints
 - Order supplies and maintain inventory
 - Perform general office duties
 - Answer inquiries and provide information to customers
 - Arrange for refunds and credits
 - Arrange for billing for services
 - Explain the type and cost of services offered
 - Investigate complaints
 - Issue receipts and other forms
 - Maintain records and statistics
 - Receive payments
 - Sell merchandise
 - Access and process information
Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Document use
 - Reading text
Transportation/Travel Information
 - Valid driver's licence
 - Own transportation
Work Location Information
 - Urban area

 

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