This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
JOB TITLE: Service Writer
BRANCH: Moosomin, SK - Box 1200, 1604 Park Ave. , S0G 3N0
REPORTING TO: Service Sales Manager
Job Duties and Responsibilities Include:
Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently.
Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation, and warranty appeals.
Keep accurate records of customer surveys.
Work with Service Manager on day to day operations of the service department.
Employee must adhere to all Occupational Health and Safety Standards as the company is committed to the protection and wellness of its employees
Job Requirements and Qualifications Include:
High School Diploma
Excellent computer skills including Microsoft Word, Excel, and other software.
Exceptional customer service skills and communication skills.
Technical Knowledge of Agriculture and/or Construction equipment is an asset.
Previous warranty administration experience with CASE Construction and/or Agriculture is an asset
We offer an exceptional compensation structure with benefits including health, disability and dental coverage, incremental wage increases per company policies, ad-hoc performance bonus', work boot payment, tool allowance loan, personal days, and an employee stock ownership plan that allows employees to contribute to an RRSP or Non-RRSP account that will be invested in RME stock.
We thank all applicants for their interest; however, only candidates selected for an interview will be notified.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Access and process information
- Maintain records and statistics
- Issue receipts and other forms
- Arrange for billing for services
- Answer inquiries and provide information to customers
- Perform general office duties
Work Setting
- Private sector
- Business services
Work Location Information
- Rural community
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Manual dexterity
- 20/20 vision
- Attention to detail
- Hand-eye co-ordination
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Service Writer)
