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Thank you.
-Greeting customers in a stellar fashion.
-Available to work evenings.
-Ensure customers satisfaction by communicating and resolving any customer complaints.
-Execute proper telephone procedures using appropriate customer service etiquette.
-Accept and process credit card and cash transactions.
-Maintain a clean, sanitized, and well organized work environment.
-Good organization and Coordination skills.
-Booking and confirmation of client appointments.
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Maintain records
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Business Equipment and Computer Applications
- Word processing software
- General office equipment
- Internet browser