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Guest Service/Night Audit

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Job Order #: 5623309

NOC: 6435
Employer Name:
Comfort Inn
Posted Date:
21-May-2018
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Full/Part Time
Experience:
0-6 Months
Apply By:
01-Jun-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Comfort Inn
Employer Address:
 
1510 SOUTH SERVICE RD E.
SWIFT CURRENT,SK
CANADA
S9H3X6
Contact Phone:
306-778-3994
Contact Email:
gm.cn353@choicehotels.com
Employer Website:
www.swiftcurrrentcomfortinn.com


Description

Comfort Inn Swift Current has an opening for a Guest Service Representative. Shift work and night audit shift are required. Ideal candidates would possess good communication and interpersonal skills, computer literacy, problem solving skills and a good work ethic. Required duties are daily running of the front desk, answering switchboard phone, making reservations, aiding guests, light cleaning of lobby, operating a register and balancing daily work.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Computer use
 - Continuous learning
 - Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Investigate and resolve complaints and claims
 - Exchange foreign currency
 - Balance cash and complete balance sheets, cash reports and related forms
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Security and Safety
 - Bondable
Business Equipment and Computer Applications
 - Word processing software
 - Spreadsheet software
 - Multi-line switchboard
 - Computerized reservation system
 - General office equipment
 - Internet browser

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