Job Order Detail

Description

We have an exciting opportunity for an individual to join our team in the position of Program Assistant & Receptionist. This position works in an administrative leadership capacity coordinating and delivering key support functions for the Program Manager, Regional Director & Branch.

Duties and responsibilities:
-  Provides a welcoming atmosphere for all individuals on a daily basis.
-  Answers and directs incoming phone calls and in-person inquiries in an efficient and friendly manner.
-  Creates, prepares, edits and formats various documents including forms, correspondence, and marketing & promotional materials in a professional manner.
-  Manages all aspects of files, both print and electronic, including set-up, maintenance, audits and archiving.
-  Coordinates a variety of proposals, contracts and projects which includes research, planning, writing, scheduling, formatting, reviewing, tracking, and timeline and financial monitoring.
-  Manages all aspects of incident reporting including editing, formatting, and submitting.
-  Coordinates Admission, Review & Transition correspondence.
-  Coordinates processes for tracking and submitting attendance of the individuals we serve.
-  Identifies, posts and maintains information and resources on the staff portal, MyAbilities.
-  Maintains and troubleshoots office equipment.
-  Acts as the back-up to the Business Centre Assistant and related duties (finance, attendance, petty cash).

Qualifications:
-  Certificate in Office Administration.
-  Five years prior administrative/reception experience.
-  Extensive computer knowledge with demonstrated experience using Microsoft Word, Excel, Access & Outlook and Adobe Acrobat & In-Design.
-  Exemplary customer service skills.
-  Proven organizational and multi-tasking skills.  
-  Proficient written and verbal communication skills.

Final Candidates are required to provide satisfactory criminal record checks including a vulnerable sector search.