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The Program Assistant reports to the Director of Programs and is responsible for a wide variety of administrative duties supporting SFNFCI staff and the Programs Department. The successful candidate will have excellent customer service, demonstrates confidence and initiative to support the team, and must be outcome-oriented. The ability to work in a fast paced environment juggling multiple deadlines with strong attention to detail is essential. The ability to work well with all levels of internal management and staff, outside stakeholders and vendors is a definite asset. Sensitivity to confidential matters is required.
Essential Skills
- Writing
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
- Public transportation is not available
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Send and receive messages
- Provide general information to clients and the public
- Prepare and format page presentation
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
- Service office equipment and arrange for servicing in the case of major repairs
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Not-for-profit organization
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Sitting for extended periods
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Office equipment and supplies
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- MS PowerPoint
- MS Word
- Excel
- Electronic mail
- Database software
- Presentation software
- General office equipment
- Internet browser
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