Job Order Detail

Description

The Rider Store, Grasslands is looking for an individual who is passionate about customer service and is looking to be a part of a Champion organization!  If you enjoy working in a team, problem solving, and are success driven, Rider Nation needs you!

Reporting to the Retail Store Manager, this role will support management in the daily operations of our retail merchandise outlet including the management of web sales.  Fan experience and customer service are a key focus to maintain and support sales and strategic growth.  This position will be the primary expert in web sales and distribution as well as assisting with in-person sales as needed.

If you are looking for an opportunity to expand on your skills and abilities while contributing to an upbeat and positive work environment, this is the role for you!

Major Responsibilities:
-Be a Brand Ambassador by representing the Club positively
-Support the Rider Way Fan Experience
-Locate and secure online orders for mail out, including
     -Verifying inventory
     -Packaging
     -Online packing slip creation
-Provide a high level of customer service for online orders
-Communicate and make available information to store associates regarding Rider Club initiatives
-Support online sales (theriderstore.ca)
-Miscellaneous duties as assign

Knowledge/Skills/Abilities:
-1-2 years experience in customer service, with a preference in a retail environment
-Ability to work independently and seek positive solutions to problems that may arise
-Ability to communicate to diverse groups of people and both internal and external customers
-Basic computer skills required
-Demonstrated aptitude for change and innovation in a fast paced environment
-Availability to work irregular hours and work schedules, including game days

To apply and view full job description, go to www.riderville.com/careers.