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Job Order #: 5623562

Employer Name:
OK Tire & Auto Service
Wage/Salary Info:
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
Permanent Career
Grade 12
3-5 Years
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How to Apply?:
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Employer Name:
OK Tire & Auto Service

Employer Address:

Contact Name:

Contact Phone:

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Contact Email:

Employer Website:


HONESTLY DRIVEN - All employees of OK Tire Stores
know that providing exceptional customer service
and quality workmanship is our number one
priority. As part of our team all members believe
in: Open and honest communication; personal
commitment towards success; team spirited
participation - learning, coaching, mentoring.

As a Service Advisor/Writer, you will be part of
the front line staff and be responsible for
ensuring all customers are provided with top notch
customer service, consultation and explanation of
required vehicle services and tire requirements.

Detailed responsibilities include:  Customer
Service - ensure customers are greeted and
welcomed offering assistance and information
when/if required; Pricing/Quotations - responsible
for handling sales, providing competitive quotes,
negotiating, booking work orders and invoicing;
Invoicing/Cash - handle all payment transactions,
balancing, float requirements; Showroom -
responsible for front showroom area, displays and

If you have 2-3 years previous experience in the
automotive trade specifically relating to job
costing, sales, invoicing and scheduling; have
strong interpersonal skills including the ability
to earn credibility and build strong relationships
that will serve as an enabler in achieving a
profitable business operation; have excellant
written and verbal communication skills and are
able to communicate confidently; are highly
organized, attentive to details and strong
analytical skills; are able to work well under
pressure in a fast paced, ever changing high
volume environment; have a current and valid
drivers license, we would like to hear from you!


Skills and Abilities

Work Setting
 - Private sector
Work Conditions and Physical Capabilities
 - Walking
 - Standing for extended periods
 - Attention to detail
 - Repetitive tasks
 - Tight deadlines
 - Work under pressure
 - Fast-paced environment
Business Equipment and Computer Applications
 - Presentation software
 - Database software
 - Electronic scheduler
 - Electronic mail
Security and Safety
 - Basic security clearance
Specific Skills
 - Receive and log complaints
 - Perform general office duties
 - Answer inquiries and provide information to customers
 - Arrange for refunds and credits
 - Arrange for billing for services
 - Explain the type and cost of services offered
 - Issue receipts and other forms
 - Maintain records and statistics
 - Receive payments
 - Sell merchandise
 - Access and process information
Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Document use
 - Reading text
Transportation/Travel Information
 - Valid driver's licence
 - Own transportation


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