Job Order Detail

Description

The QA Manager will be responsible to establish procedures and quality standards and to monitor the agreed targets.

RESPONSIBILITIES:
determining, negotiating and agreeing on in-house quality procedures, standards and specifications
assessing customer requirements and ensuring that these are met
setting customer service standards
specifying quality requirements of raw materials with suppliers
investigating and setting standards for quality and health and safety
ensuring that manufacturing processes comply with standards at both national and international level
working with operating staff to establish procedures, standards, systems and procedures
writing management and technical reports and customers charters
determining training needs
acting as a catalyst for change and improvement in performance and quality
directing objectives to maximize profitability
recording, analyzing and distributing statistical information
monitoring performance
supervising technical staff

QUALIFICATIONS:
Post-secondary education in a relatable field or a minimum of 5 years of experience in a quality management role  
Excellent technical skills
Good numerical skills and an understanding of statistics
Planning and organization skills
Communication and interpersonal skills
Leadership, problem-solving  & team working skills
Excellent computer skills
Knowledge of business and management principles including management and coordination of people and resources
Strong leadership, decision and problem solving skills, analyzing information and evaluating results to choose the best solution and to solve problems