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The Key Collision Centre, a member of the Key Auto Group, is currently seeking a full time Autobody Receptionist.
The successful candidate will be responsible for directing all incoming phone calls as well as directing all customer traffic. This person will also be responsible for customer follow up with estimates and job status reports, updating information and explaining paperwork to customers, and processing payments.
The Receptionist is responsible for adhering to business goals, performance, and customer service standards.
The candidate should possess excellent customer service skills, be well organized, have a professional appearance, be detail oriented and have above average computer skills.
We thank all applicants for your interest in this position, however, only those selected for an interview will be contacted.
Essential Skills
- Oral communication
- Working with others
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Private sector
Work Conditions and Physical Capabilities
- Tight deadlines
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Electronic mail
- General office equipment
- Internet browser
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