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MACHINE SHOP - CUSTOMER SERVICE ADVISOR

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Job Order #: 5626895

NOC: 1453
Employer Name:
Maki Services
Posted Date:
13-Jun-2018
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
30-Jun-2018
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Maki Services
Employer Address:
 
33A YORK RD E
YORKTON,SK
CANADA
S3N3Z4
Contact Email:
jobs@ramindustries.com
Employer Website:
www.makiservices.com


Description

Our busy cylinder and machining repair and service business requires a Customer Service  Advisor to serve the needs of incoming customers.  Our customers include both businesses and individuals who need machining, rework, fabrication, and parts for their cylinders & equipment.

Responsibilities include:
- Handling all customer inquiries and needs for parts & service (including quotations);
- Coordinating work orders with the shop employees to ensure customer orders are filled on a timely basis.  This includes providing order details, managing inventory / purchasing needs, and arranging shipping or customer pickup);
- Complete daily transactions in QuickBooks (order entry, purchase orders, receiving & customer payments);
- Overseeing the front retail area to promote sales and ensure shelves are full and products are neatly displayed.

This individual must be very comfortable working independently and within a team, in a very positive manner, with a goal of serving customers and continuing to grow the business.

This position is best suited to those with past experience in a customer/ technical services type of environment, with hands-on experience or knowledge in machining/machine shop operations, parts, agricultural equipment, fluid power (ex: cylinders, hoses, etc.), maintenance & repair services or similar type operations.

Experience with computers is a necessity.  Knowledge of QuickBooks software is an asset, but not a requirement.  We will train individuals with a strong customer service ethic and background suited to serving customers in a retail service environment.

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