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Riverside Dodge Chrysler Jeep is accepting applications for the position of a full time Parts Advisor. Applicant must be a team player, have excellent customer service, and have great communication skills. Must have the ability to work in a fast paced environment. The right candidate must have intermediate computer skills. This position requires an individual that is able to continually learn about products and services offered by our company. Experience in this field is an asset, but not a requirement. We are able to provide training for the right candidate.
Responsibilities may include (but are not limited to):
- Direct sales to customers in-store
- Telephone sales, customer inquiries
- Parts orders
- Parts receiving
- Maintenance of store displays.
- Communicating with customers to determine their needs
- Working with the database to find parts, prices, and locations of items
- Keeping department organized and clean
- Shipping and receiving of items
- Working along with the other departments such as sales or service
Full benefit package and pension plan.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Conduct sales calls
- Clean and maintain office, supply area or warehouse
Parts Specialization
- Automotive
Specific Skills
- Store items in warehouse, tool room or supply area
- Process incoming requisitions
- Prepare requisition orders to replenish parts and supplies
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Ship, deliver or pick up parts, products or equipment
- Dispatch deliveries
- Handle cash transactions
Work Setting
- Retail establishment
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
- Bending, crouching, kneeling
Business Equipment and Computer Applications
- Windows
- Spreadsheet software
- Electronic Mail
- General office equipment
- Accounting software
- Inventory control software
- Internet browser
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