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zu is currently looking for a talented account manager to join our team in Saskatoon. This candidate will have a natural ease with clients while being able to relay a strong business sense.
Responsibilities
Responsible for retention and growth of the existing client base through individual efforts
Expands existing client revenue targets by establishing strong, loyal relationships and staying in tune with client needs, challenges and business issues.
Strives to ensure a high level of customer satisfaction, loyalty and repeat business
Helps to define business strategies for the organization based on key competencies and client requirements
Handles large complex client accounts
Collaborate with internal staff to ensure client satisfaction
Collects and synthesizes client needs and researches solutions
Must engage in topical business matters and determine opportunities where digital technology can create appropriate solutions
Provides focused and reliable leadership to all aspects of a clients business
Must engage in topical business matters and determine opportunities where digital technology can create appropriate solutions
Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.
Attend and present at external customer meetings and internal meetings
with other company functions necessary to perform duties and further customer relationships
Responsible for revenue targets, project financials, proposal preparation & contract negotiation
Establishes and maintains good understanding of zus capabilities and services and can subsequently explain the business benefits and direct relevance of all services to the customer.
Member of SaskTech
Computer and Technology Knowledge
- MAC
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Confer with clients to identify and document requirements
- Conduct business and technical studies
- Provide advice on information systems strategy, policy, management and service delivery
Work Conditions and Physical Capabilities
- Work under pressure
- Attention to detail