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Are you looking for a P/T job that will help you maintain a work/life balance?
Please do not apply for this job unless you are qualified to do so. This position requires specific skills as listed below.
Only those chosen for an interview will be contacted.
You will be responsible for the management of disability claims application federal disability benefits.
You will be reviewing medical information and preparing disability claim applications.
You will be engaging with clients through open and respectful communication to understand the medical, social, and personal dimensions of their disability.
You will be reviewing complex medical information and understanding the functional limitations of the clients.
You will be working collaboratively with a small office staff. You will be conducting telephone interviews to obtain information to ensure complete understanding of the client's medical condition.
You will be able to prioritize work items in order to meet client service standards
You will contribute to the work environment by identifying opportunities to improve processes and customer service delivery.
You will understand confidentiality rules.
You will be mature and have an extremely high level of professionalism.
BILINGUAL CANDIDATES ESPECIALLY NEEDED.
What you bring to the table:
Stellar customer service skills
Excellent listening skills
Excellent communication skills
Ability to manage stressful situations
Attention to detail with complex matters
Excellent organizational skills
Previous disability management experience, assessing disability claims would be an asset
Medical terminology and/or a solid medical understanding is required.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is not available
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Security and Safety
- Bondable
- Basic security clearance
Own Tools/Equipment
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- Database software
- General office equipment
- Internet browser
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