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Providing exceptional customer service in a fast paced environment, both at the table and over the phone. Proficiency in English and ability to work as a team is a must
Food and Beverage Serving Skills
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Continuous learning
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replenish condiments and other supplies at tables and serving areas
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Assist customers with special needs
- Customer service oriented
Work Setting
- Restaurant
Work Location Information
- Urban area
Business Equipment and Computer Applications
- Electronic cash register
- Point-of-sale system
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