Job Order Detail

Description

Summary:
Reporting to the Hardlines Department Manager, a Fishing Lead Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer. This position is responsible for supporting the manager in developing a cohesive team and ensuring the proper responsibilities of the Outfitter duties.  

Responsibilities:
    Assists in the delegation of work, determining the method of work, giving clear and concise direction, and follow up to ensure proper execution
    Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers needs, and making product recommendations based off of this analysis
    Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
    Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
    Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
    Fosters growth and development of retail Outfitters by supporting training initiatives
    Assist in other areas of the store when business needs dictate

Qualifications:
    Knowledge of various fishing products, including rods, reels, tackle, and accessories
    One or more years experience  in a sales or service environment is preferred
    High school diploma or equivalent is preferred
    Ability to evaluate customers needs and make recommendations based on needs
    Ability to provide superior customer service and exceed customers expectations
    Ability to use good judgment and logic
    Experience in a related field or outdoor lifestyle
    Knowledge of Cabelas specific products is an asset