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Position Description/Summary:
Child Protection Intake Worker reports to the Childrens Services Supervisor. The primary objective is to provide intake services for all complaints of child abuse & neglect to determine the need for intervention services with a view to preserving the family.
Duties & Responsibilities:
Assesses the presence of risk factors to the children and families according to the Ministry of Social Services, Structured Decision Making process.
Referring to appropriate agencies for specific needs such as counseling services, addictions treatment, child assessment, etc.
Direct/filter calls to other resources or workers within the Agency
Professional networking and brainstorming supports
Availability at all times (ability to multi-task, prioritize and access risk)
Retain knowledge of families and communities
Have excellent computer skills with the ability to navigate Agency databases and computer systems
Ensures that all files and documentation are up-to-date and accurate.
Provide informational sessions regarding ICFS to the community as directed.
Other duties as assigned.
Requirements:
Minimum of 2 years experience in the Human Services Field &/or related experience.
Criminal Record, and Drivers Abstract Clearance
Essential Skills
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Use computer applications
- Perform administrative tasks
Specific Skills
- Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
- Interview clients to assess their situation and determine the types of services required and eligibility
Work Setting
- Social and family service agency
Client Population
- Adolescents
- Male
- Female
- Developmentally delayed
- Child
Area of Social Work Specialization
- Child welfare
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