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Prince Albert Inn is looking for the Hotel Front Desk Clerk, who can be flexible to work in all alternative Shift.
Job responsibilities:
- organize front desk and keep it clean all time.
- greet and assist guests.
- assign rooms and make reservations.
-check in and check out guests.
-proceed the payments and balance each shifts.
-answer phone calls and solve customer complaints.
Please submit your resume by email.
Only qualified applicant will be contacted.
Thank you
Essential Skills
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
Work Setting
- Hotel
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
Business Equipment and Computer Applications
- Word processing software
- Computerized reservation system
- General office equipment
- Basic computer skills (will train)
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