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The Gallery Shop Clerk assists with the general operation of the Gallery Shop, which includes but is not limited to assisting visitors with front line customer service in the interpretation and enjoyment of merchandise and advocating and promoting Gallery membership, exhibitions and programs.
Nature of Work: Reporting to the Gallery Shop Assistant Manager, the Gallery Shop Sales Assistant (casual) assists visitors to the MacKenzie Art Gallery. Great customer service is critical to achieving our mission; to provide outstanding, transformative experiences in the visual arts. The Gallery Shop plays an integral role in the delivery of this mission by providing the front-line service and contact to all visitors to the Gallery. Reporting to the Gallery Shop Assistant Manager, the Gallery Shop Sales Assistant (casual) will provide customer / visitor service, process transactions and payments, and will be knowledgeable about the merchandise, and programs and services at the Gallery.
Essential Skills
- Numeracy
- Oral communication
- Working with others
- Computer use
Specific Skills
- Set up displays of merchandise in windows or display cases
- Operate cash register
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Promote and sell memberships
- Suggestive selling
Security and Safety
- Criminal record check (abstract)
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