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Seating customers, taking food orders, cleaning tables, accepting payments, general cleaning. Must be able to work weekends and some weekday nights.
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Address customers' complaints or concerns
- Train staff
- Set tables
- Replenish condiments and other supplies at tables and serving areas
- Load buspans and trays
- Clear and clean tables, trays and chairs
- Customer service oriented
Work Setting
- Coffee shop
Own Tools/Equipment
- Uniform
Weight Handling
- More than 45 kg (100 lbs)
Business Equipment and Computer Applications
- Point-of-sale system