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Thank you.
Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for Customer Service Representatives in Saskatoon.
As a Customer Service Representative:
- You love to save the day, taking ownership of & finding creative solutions for any problems that come your way over the phone or in retail.
- You use a positive approach to help customers with a variety of things, including choosing the best packaging options, booking technician visits, understanding their bill, etc.
- You have the aptitude to learn all about our awesome products & services, including cool equipment like TiVo boxes. And can teach customers about them, too!
- Youre fast on your feet & can keep up with constantly evolving information & procedures as part of a high-tech company that leads the way in TV, Internet, Phone, & Security services.
- You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability.
Competencies you have for success:
- Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, & patience
- Talent for handling a large number of calls efficiently & accurately in a busy environment
- Ability to put into practice training you receive on basic troubleshooting
- Capacity to quickly adapt to new processes, procedures, & technology
- Minimum grade 12 education
- Clear Criminal Record Check
The benefits:
- Great Salary Starting at $19.47/ hour!
- Outstanding Benefits Package, including Health, Dental and Vision
- Amazing staff discounts on all services
- Company matched pension plan
- Health and Wellness benefits
- Ongoing training and development opportunities
- Volunteer Opportunities! We do great things in the community and everyone here is part of that.
After the closing date, you will receive an email from eskill.com to complete an online assessment for us.
Essential Skills
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Electronic mail
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