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CWB Financial Group (CWB) is not your typical bank we take a deeply personalized approach to our business and in our core values. Taking the time to understand our clients goals and aspirations allows us to use a full-picture view in the type of support, guidance and service needed to help them cultivate a successful financial future.
Our employees are more than just numbers we are proud of the welcoming and open culture that invests in our people. Banking Customer Service Officers are the face of CWB and we rely on them to deliver our best every day. Help clients with their day-to-day banking needs and become the source of information for where clients money is going and what it is doing. Do you want to work for a company that equips you with what you need to be successful in providing solutions that go beyond your average customer service?
Here is a glimpse into what your career could look like with us!
Exploring your people side while truly connecting with clients and transforming their banking experience into something memorable, rewarding and financially satisfying.
Proactively identifying client needs to uncover opportunities to be crucial to their financial success through referrals to Account Managers.
Testing your accuracy and attention to detail with large volumes of transactions, cash handling, inquiries and interactions.
Exercising your financial smarts helping clients understand banking products in a way that promotes enthusiasm and true comprehension.
Learning and expanding your knowledge in a way that contributes to your branchs success.
Essential Skills
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Computer use
- Continuous learning
Specific Skills
- Provide information to clients
- Promote financial products and services
- Process banking transactions
- Balance daily transactions
- Perform data entry
Work Setting
- Financial services
- Banking
Security and Safety
- Criminal record check (abstract)
- Credit check
Own Tools/Equipment
- Office equipment and supplies
- Computer
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- General office equipment