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Clean guest rooms, storage areas and corridors as allocated achieving standards of cleanliness and presentation
Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished achieving the correct standards for the room type
Restock carts and storage areas for proper inventory/operational levels
Report and log any lost and found items
Ensure the security of keys and guest rooms at all times
Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions
Use and clean equipment with care reporting any defective equipment
Carry out deep cleaning duties
Use hotel linen in an efficient and cost effective manner while ensuring corridors are free from dirty linen.
Report all maintenance issues as per hotel policy and procedure
Assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy
Contribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash
Must be available to work weekends
Transportation/Travel Information
- Own transportation
Specific Skills
- Wax and polish floors
- Wash windows, walls and ceilings
- Vacuum carpeting, area rugs, draperies and upholstered furniture
- Sweep, mop and wash floors
- Stock linen closet
- Pick up debris and empty trash containers
- Handle and report lost and found items
- Handle complaints
- Dust furniture
- Distribute clean towels and toiletries
- Clean, disinfect and polish kitchen fixtures and appliances
- Attend to guests' requests for extra supplies or other items
- Make beds and change sheets
- Clean and disinfect bathrooms and fixtures
- Clean and disinfect elevators
- Provide basic information on facilities
Work Setting
- Hotel
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
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