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Job Summary
The Housekeeping Supervisor will be responsible for the supervision of housekeeping staff,
management of staff schedules as well as inspection of hotel rooms to insure cleanliness standards.
The supervisor will coordinate which rooms and in what order need cleaning.
Responsibilities
Supervise and co-ordinate the work of hotel housekeepers and cleaning staff.
Inspect hotel rooms to ensure brand cleanliness standards are met.
Responsible for recruitment and training of staff and setting schedules.
Responsible for notifying and advising maintenance for repairs to housekeeping equipment.
Manage cleaning supply inventory.
Liaise with other teams within the organization as well as externally.
Qualifications
Experience with housekeeping, management and/or related occupations.
Excellent understanding of MS Office and other relevant computer software.
Comprehensive knowledge of hotel operations.
Outstanding eye for detail.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Hire and train or arrange for training of cleaning staff
Supervisory Experience
- Specialized cleaners
- Light duty cleaners
Specific Skills
- Supervise and co-ordinate activities of workers
- Recommend or arrange for additional maintenance services
- Prepare work schedules
- Inspect sites or facilities to ensure safety and cleanliness standards
- Co-ordinate activities with other departments
- Assist cleaners in performing duties
Work Setting
- Hotel or motel
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