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Ghost Transportation Services is looking for a Fleet Supervisor based in its Saskatoon office. The selected individual will be required to work with long haul and local assets as well as other departments within the company. This position will be responsible for ensuring operation of the Tractor Trailer fleet, including revenue generation, expense management and preventative maintenance of resources. It will also entail dispatching of drivers and dealing with customer inquiries, requests and communication. It is generally a Monday to Friday position with on call flexibility required.
Duties required:
Dispatching of drivers on the long haul fleet
Arranging loads for long haul fleet dealing directly with customers, freight brokerage companies and Ghost brokerage division to ensure proper revenue generation of equipment and covering customer needs
Coordination with local fleet to arrange pickups and deliveries
Coordination of maintenance of equipment including OTR breakdowns
Backup to local dispatch to cover holidays and other absences
Rate quotation to customers
Maximizing and Managing Hours of Service for Drivers through dispatch
Driver management including hiring, arranging for training, discipline and termination
Knowledge preferred or able to learn (but not limited to):
Rules and Regulations of Highway Transport
Weight limits for differing roads
Hours of Service regulations for both Canada and United States
Equipment configurations
Equipment failure trouble shooting
Ghost Transportation Services provides benefits and remuneration based upon skills, knowledge and performance.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Hire and train personnel
- Ensure proper functioning of equipment
- Perform general office duties
- Monitor personnel workloads and locations
- Provide customer service
Work Setting
- Transportation
Ability to Supervise
- 16 - 20 people
Type of service experience
- Trucking
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Dispatcher Specific Skills
- Record mileage, fuel use, repairs and other expenses
- Receive requests for emergency assistance or service
- Process and transmit information and instructions
- Operate computer-aided communications and dispatching equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Advise vehicle operators of traffic and other problems
- Act as liaison between customers and drivers
- Troubleshoot mechanical problems
- Keep track of shipments
- Follow-up on issues with work orders
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
Business Equipment and Computer Applications
- Windows
- Electronic Mail
- Database software
- General office equipment
- Dispatch management service software
- Monitoring and tracking software
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