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This position provides support to the clients and staff at TRC. This position promotes and participates in effective communication with administration, coworkers, clients and other agencies to support TRCs commitment in order to maximize recovery. The Client Care Aide-I provides client support while maintaining the safety, well-being and security of the facility.
Responsibilities and Duties
Client Interaction
Welcomes clients and family members to TRC, provides agency information and follows up with client questions, inquiries and concerns.
Communicates program schedules activities and agency information to clients.
Provides assistance in completing the admission process to program and detox.
Administration
Provides effective documentation for client case notes.
Maintains current communication with the clinical care team.
Qualifications, Experience and Skills
Grade twelve diploma (or equivalent).
Class five drivers license with a clear drivers abstract.
Clear Criminal Record check and Child Welfare check.
Computer skills including: Microsoft Office and Internet Explorer skills.
Standard First Aid, CPR and Suicide Intervention Training (ASIST Training) completed within four months of hire.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Cardiopulmonary Resuscitation (CPR) Certificate
- First Aid Certificate
Additional Skills
- Maintain inventory of supplies
- Deliver messages, reports, requisitions and specimens
Specific Skills
- Supervise patients' exercise routines
Work Setting
- Rehabilitation centre
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sound discrimination
- Combination of sitting, standing, walking
- Walking
- Bending, crouching, kneeling
Security and Safety
- Criminal record check (abstract)
- Driving record check (abstract)
- Drug test
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