Job Order Detail

Description

Job Title:  Customer Service Assistant

The Customer Service Assistant (CSA) is the first person our customers see when they enter our facilities.  The CSA will provide excellent
customer service and assist other staff members
with administrative duties in order to maintain an effective working environment.  

Job Requirements: 19 years of age, or older.  
Excellent people skills, excellent customer service skills,
maintain a positive and courteous attitude at all times, the ability to work both within a team and independently, and to multi-task.  You will be trained in club facilities maintenance in order to provide a clean, welcoming environment for members
and customers.  You will also be trained in
Microsoft RMS/POS systems.  Proficiency in
Microsoft Office programs and a love for sports, tennis, and badminton are assets.  Must be able to work variable hours including days and weekends (though scheduling is flexible). Ideal for a students or other part-time employees looking for additional work hours.

Additional Typical Duties:
-Greet members, answer telephone and inquiries
regarding memberships, club activities, fees,
coaching lessons, etc.
-Retails sales/inventory management for Proshop, Canteen and Bar
-Manage membership registration and special event registrations
-Sports program maintenance and marketing.  
-Check membership account status, and guest registration
-Accept payments and generate receipts for
renewals, dues, and processing retail
transactions
-Opening and closing daily duties