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Proficiency in Microsoft Office programs (Excel and Word)
Proficiency in accounting related software QuickBooks, will be considered and asset and is preferred but is not a requirement
Ability to prioritize workload and the flexibility to manage multiple tasks
the performance of related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying.
Must have good phone etiquette and multitasking skills.
Taking Phone calls, book appointments
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
- Public transportation is available
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Telephone answering service
- Private sector
- Financial services
- Business services
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
- Confidential security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Accounting software
- Internet browser
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