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The coordinators role is to take provide support to the Management team with focus on achieving sales target & planning strategies, keep organized files, maintain good relations with new and existing clients, communicate client/event details to Operations Departments, promote a good image of the hotel among peers and clients.
Job Duties and Responsibilities:
Provide administrative support to Sales Management Team & grow marketing planning
Keep files organized
Qualify clients during the initial call
Prepare reports, correspondence, memos, etc
Manage Rooming Lists, Group Reservations, etc.
Maintain positive image as hotel representative
Excellent Team Player with vibrant attitude
Daily Rate evaluation & plan sales strategy with management
Follow brand standards & brand requirements
Reports to General Manager & Franchisee Corporate Sales Head
Skills
Proficient in MS Office Suite
Positive Professional Attitude
Highly Organized
Demonstrates strong verbal and written communication skills
Hotel experience or Catering Sales Experience
Hotel PMS operating skills
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Customers
- Wholesalers
- Professional clients
- Industrial establishments
- Domestic governments
Transportation/Travel Information
- Own transportation
Specific Skills
- Advertise sales
- Customer service oriented
- Promote sales to existing clients
- Prepare or oversee preparation of sales or other contracts
- Conduct sales transactions
- Identify and solicit potential clients
- Consult with clients after sale or signed contracts
- Review and adapt information regarding product innovations, competitors and market conditions
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
Own Tools/Equipment
- Computer
- Internet access
- Cellular phone
Products or Services (Sales)
- Trade shows
- Telecommunications
- Office/business equipment
- Hotel and convention services
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Presentation software
- General office equipment
- Electronic mail
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