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At Hampton, we love hiring Friendly, Authentic, Caring and Thoughtful people, just like you. Interested?
The Hampton Inn & Suites by Hilton, Saskatoon Airport is currently recruiting for a part-time Guest Service Representative. Hours will vary.
What do we expect:
Friendly Nature, Caring Attitude, Willingness to help, Reliability, Fun loving, Team Member, Problem Solving Ability and a Genuine Person.
What's in it for you:
Access to Hilton Benefits, Incentives, and an Awesome and Positive work environment!
Availability Requirements:
Evenings 3 pm - 11 pm.
Mornings 7 am - 3 pm.
Weekends/Weekdays
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is not available
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
- Basic accounting
- Basic bookkeeping
Business Equipment and Computer Applications
- Multi-line switchboard
- Computerized bookkeeping systems
- Computerized reservation system
- General office equipment
- Internet browser
- Basic computer skills (will train)
- Hotel Soft
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